FAQs
FaasBay is an online marketplace offering a wide range of products across categories like electronics, fashion, home essentials, and more — all at competitive prices.
Click on the "Sign Up" button on the homepage and fill in your basic details such as name, email, and mobile number to register instantly.
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also view order status in your FaasBay account under "My Orders".
We accept credit/debit cards, UPI, net banking, wallets, and Cash on Delivery (COD) in select locations.
Yes, free delivery is available on orders above a certain value. Delivery charges vary depending on the product and location.
Go to "My Orders", select the product you wish to cancel or return, and follow the simple on-screen steps based on your order status.
Refunds are usually processed within 5–7 business days after product inspection and return approval.
You can reach our support team through WhatsApp, email, or live chat directly from the "Contact Us" page.
